Lattice Voice Technologies - What makes us different ?

The goal of communication between people who speak different first languages is an age-old idea, with particular resonances in the contemporary world. Social, political, ethnic, economic and technological issues are bound together in this complex challenge.

One of the things which makes Lattice different is the pragmatic approach the company takes to addressing this challenge. The “First Contact” suite of applications integrates state-of-the-art technologies from fixed telephony, mobile telephony, computing and the web. These applications help organisations build innovative enterprises to support real-time multilingual communications with their customers. The integration of these diverse technologies, to form a seamless and flexible foundation for real-time dialogue between people, is one of the company’s distinctive achievements. Also, the company is continually researching new techniques and technologies, to ensure that it embraces the latest developments that will further enhance these fascinating solutions.

In order to ensure that the deployment of these applications is fully optimised and tailored to client requirements, the company has designed a robust project management programme, based on 6-sigma principles, called “Harmonise”. It ensures that the diverse group of people required to cooperate in such a project, work together in a compelling way. This approach distinguishes the company’s work, and ensures that customer requirements are clearly defined, agreed and thoroughly satisfied.

Contact | Home page